King88 Privacy Policy — Our Commitment Protecting Your Information

King88 understands that your trust is the foundation of the relationship we build together. As an online entertainment platform serving hundreds of thousands of users in Malaysia, we recognise how sensitive the personal information you entrust to us truly is. This Privacy Policy document explains in detail how king88 collects, uses, stores, and protects your personal information.

This Privacy Policy applies to all users who register an account, browse the king88 website, use our mobile app, or interact with any of our services. By using king88 services, you agree to the terms set out in this policy.

King88 collects various types of information depending on how you interact with our platform. Below is a detailed breakdown of the data categories collected:

2.1 Information You Provide Directly

• Full name, date of birth, and identification number (IC/Passport) upon account registration.
• Email address and mobile number for communication and account verification.
• Current residential address for identity verification (KYC).
• Bank account or e-wallet details for processing deposits and withdrawals.
• Copies of identification documents submitted during the KYC process.

2.2 Information Collected Automatically

• IP address, device type, operating system, and browser information.
• In-platform activity data including logins, wagering, and financial transactions.
• General location information based on your IP address for security purposes.
• Cookie and website usage data to enhance user experience.

Every piece of information we collect is used for clear and lawful purposes. king88 uses your data for the following:

• Processing account registration and verifying your identity through the required KYC process.
• Processing deposits, withdrawals, and all financial transactions securely and accurately.
• Providing effective and relevant customer support for your issues.
• Sending important notifications related to your account, security, and transactions via email or SMS.
• Complying with applicable legal requirements, regulations, and licensing policies.
• Detecting and preventing fraud, money laundering, and platform abuse.
• Improving platform quality, enhancing user experience, and developing new features.
• Sending promotional information and special offers (with the option to unsubscribe at any time).

King88 does not sell your personal information to any third party. However, there are limited situations where we may need to share your information with certain parties:

• Third-Party Service Providers: We work with companies that help operate our business, such as payment processors, gaming software providers, and identity verification services. They may only use your data for the purposes we specify.
• Legal Requirements: Where required by law, court order, or regulatory authority, king88 may be required to disclose certain information to the relevant authorities.
• Platform Integrity Protection: In cases of suspected fraud or serious security threats, we may share necessary information with relevant authorities or appropriate security partners.

All third parties that receive your data are bound by strict confidentiality and data protection agreements. They are not permitted to use your data for any purpose other than what has been agreed upon.

King88 continuously invests in security infrastructure to ensure your data is protected at every level. The security measures we have implemented include:

• Data encryption during transmission using the latest TLS/SSL protocols.
• Data encryption at rest on servers using strong encryption algorithms.
• Intrusion Detection System (IDS) operating continuously 24/7.
• Regular security audits conducted by qualified third parties.
• Role-based access control ensures staff only access the data they need.
• A clear incident response procedure in the event of a data security breach.

The king88 website and app use cookies and similar tracking technologies to enhance your user experience. Below are the types of cookies we use:

6.1 Essential Cookies

These cookies are required for core platform functions such as secure Login and session management. Without them, king88 services will not function properly.

6.2 Functional Cookies

Used to remember your preferences such as interface language, game settings, and other choices to deliver a more personalised experience.

6.3 Analytics Cookies

Helping us understand how users interact with the platform so we can continuously improve and enhance our services. Analytics data is collected in aggregate and does not directly identify individuals.

You can manage cookie settings through your browser preferences. Please note that disabling certain cookies may affect the functionality of some parts of the king88 platform.

King88 retains your personal information for as long as necessary to fulfil the purposes stated in this privacy policy, or as required by law.

• Active account data is retained for as long as your account remains active on the king88 platform.
• Financial transaction data is retained for a minimum of 7 years for audit and legal compliance purposes.
• After an account is closed, certain data may be retained for a specified period based on legal requirements and potential investigations.
• Data that is no longer required will be securely deleted or anonymised in accordance with established procedures.

King88 recognises and respects your rights regarding your personal data. The following are the rights you hold:

To exercise any of the rights above, please contact the king88 customer support team via the live chat available on the platform. We will process your request within 30 business days.

The king88 platform is strictly for individuals aged 18 and above. We do not knowingly collect personal information from children or individuals under the age of 18.

If we discover or are made aware that we have collected information from a minor, we will take immediate steps to delete that information and close the relevant account. If you believe a child has registered on our platform, please contact us immediately so that appropriate action can be taken.

King88 reserves the right to update or amend this Privacy Policy at any time. Any significant changes will be communicated to you via your registered email or through in-platform notifications before the changes take effect.

The date of the most recent update will be displayed at the top of this page. Your continued use of king88 services after any amendments are published constitutes your acceptance of the latest version of this Privacy Policy. We encourage you to review this page periodically to stay informed of how we handle your data.

If you have any questions, concerns, or requests regarding this Privacy Policy or how king88 handles your personal data, please contact us through the following channels:

We will endeavour to address every enquiry in a timely manner and with full respect and professionalism.